Privacy Policy

Information that may be collected

Personal information can include registration details, contact information, date of birth, account preferences, identity information, verification documents, payment records, transaction history and other information connected with the use of Slotwolf Casino online.

Technical information can also be generated when the website is used. This can include browser type, device information, session identifiers, page interactions, technical logs, connection information and security-related records.

Information can also be created through casino play, sports betting, promotional participation, loyalty progression, VIP activity and tournament participation.

Relevant records can include selected games, completed rounds, sports markets, qualifying deposits, promotional progress, Free Spins usage, cashback eligibility, loyalty status, tournament scores and other account-related activity where applicable.

For visitors in Canada, information can also be used where necessary to determine whether particular account functions, payment methods, promotions or gaming features are available under the conditions that apply to the account.

Why personal information may be used

Personal information can be used where necessary to operate Slotwolf Casino online, maintain an account, provide requested website functions and protect the integrity of the account, payments and gaming environment.

• To create, maintain and administer an account.
• To provide access to Slots, Table Games, Live Casino, Instant Win, Slingo and other available casino formats.
• To support access to sports markets and account-based sports betting functions where available.
• To process deposits, withdrawals and transaction records.
• To confirm identity, age, address, account ownership or payment ownership where required.
• To determine eligibility for Slotwolf Casino promotions, Free Spins, cashback and other reward mechanics.
• To calculate qualifying promotional activity, wagering progress and reward usage.
• To record loyalty progression and benefits associated with the current account status.
• To administer VIP benefits and account-specific service where those features apply.
• To record tournament participation, qualifying activity, scores and leaderboard positions.
• To detect suspected fraud, duplicate-account misuse, unusual transactions or other irregular activity.
• To investigate technical problems, account disputes, payment issues or security concerns.
• To support responsible gambling controls and account restrictions.
• To provide service-related communications and permitted promotional information.

Payment and transaction information

Payment-related information can be processed when a deposit or withdrawal is requested. This can include the selected payment method, transaction amount, transaction time, account status and records showing whether a transaction was completed, rejected, delayed or reversed.

Payment information can also be used to help confirm ownership, reduce the risk of unauthorised transactions and investigate unusual financial activity connected with a Slotwolf Casino account.

Payment options available to one account may not necessarily be identical to those available to another. Availability can depend on location, account status, verification requirements and the payment route being used.

Sensitive payment information should only be processed where it is reasonably necessary for the relevant account, verification or transaction function.

Account holders should not publish or casually share card details, payment information, authentication details, security codes or transaction confirmation information.

Identity and account verification

Verification information can be requested where it is necessary to confirm identity, legal age, address, ownership of an account or payment method, or eligibility to use a particular account feature.

Depending on the circumstances, verification can involve identification records, proof of address, payment ownership information or other documents reasonably required to complete the relevant check.

A verification request can also arise in connection with a withdrawal, unusual account activity, payment review, promotional eligibility or another account-related security check.

Verification information should be used only for legitimate account, security, fraud-prevention, transaction and other applicable compliance purposes.

The amount and type of information requested can vary depending on the check being performed and the circumstances surrounding the account or transaction.

Casino, sports, promotion and reward activity

Information can be generated when an account interacts with Slotwolf Casino games, sports markets, promotions, loyalty features, VIP benefits, tournaments or other account-based services.

Casino-related information can include the selected title, stake, completed round, result and other records required to maintain relevant account history.

This can involve Popular, Fishing, Megaways, Age of the Gods and Cash Collect Slots, as well as digital Roulette and Blackjack, Live Casino games, Instant Win Scratchcards and Slingo.

Sports-related information can include the selected event, market, accepted odds, stake, bet structure and settlement record associated with a sports wager.

Promotion-related information can include qualifying deposits, qualifying activity, offer status, wagering progress, Free Spins allocation, promotional validity and reward usage.

Loyalty-related information can include eligible activity, current loyalty level, progression records and benefits associated with the account's current status.

VIP-related information can include qualifying status, eligible VIP benefits, tournament access and account-service records associated with the relevant level.

Tournament information can include participation status, qualifying games or activity, tournament points, leaderboard position and reward eligibility.

These records can help apply published conditions consistently, maintain account history and investigate disputes or suspected misuse where necessary.

When information may be shared

Relevant information can be made available to service providers that support necessary website or account functions such as hosting, payment processing, verification, security, fraud prevention, technical maintenance, account support or delivery of gaming-related services.

Only information reasonably required for the relevant function should be made available for that purpose.

Information can also be disclosed where required by applicable law, where necessary to protect legitimate rights, where suspected unlawful activity is being investigated or where disclosure is reasonably necessary in connection with a legitimate corporate or legal process.

Personal account information is not made public simply because a person uses Slotwolf Casino online.

Information used for account, payment, security or verification processes should remain separate from ordinary public-facing website content unless disclosure is necessary for the specific feature involved.

Retention of personal information

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected or where a longer period is required for legitimate legal, accounting, fraud-prevention, dispute-handling or security reasons.

Different categories of information can have different retention periods. Account records can need to be retained for a different period from temporary technical logs, browser information or short-lived session records.

Verification and transaction records can also require different retention periods depending on the purpose for which they are maintained.

Casino, sports and promotional records can be retained where they remain relevant to account history, reward calculations, transaction review, customer queries or dispute handling.

Loyalty, VIP and tournament records can also remain relevant while they are required to determine account status, reward eligibility or historical activity.

Account-security records may need to remain available for a period where they are relevant to unusual access, fraud prevention or investigation of account activity.

Where information is no longer reasonably required, it should be deleted, anonymised or otherwise handled according to the applicable retention process.

Privacy choices and individual rights

Depending on applicable law, individuals can have rights relating to personal information. These can include access, correction, deletion, restriction, objection or portability where applicable.

Where processing depends on consent, consent can also be withdrawn where the relevant rules permit.

Changing or withdrawing a preference does not necessarily affect processing that took place lawfully before the change was made.

Some requests can be limited where information must be retained to comply with applicable obligations, prevent fraud, resolve disputes, verify identity or establish and defend legal claims.

Optional promotional communication preferences can be changed through available account or message controls where those functions are provided.

Essential service, transaction, verification, account-security or responsible gambling communications may still be necessary even where optional promotional communications are disabled.

Protecting personal information

Organisational and technical measures can be used to help protect personal information against unauthorised access, loss, alteration or misuse.

No online environment can remove every security risk. Account holders should use a unique password, protect the email account connected with their Slotwolf Casino account and avoid sharing passwords, authentication information, payment confirmation codes or recovery details.

Shared or public devices should be used carefully. An active casino session should be closed when the device is no longer under the account holder's control.

Unexpected login activity, unfamiliar transactions or unexplained account changes should be reviewed before normal account use continues.

Account holders should also keep registration and verification information accurate so legitimate account checks can be completed when required.

Cookies and browser storage

Cookies and related browser technologies can support essential website functions, session continuity, preferences, technical performance, security functions and permitted website measurement.

Browser storage can sometimes be associated with information described in this Privacy Policy, particularly where an identifier relates to a session, security function, preference or account-related activity.

Cookie storage does not determine the result of a Slot spin, Roulette wheel, Blackjack hand, Live Casino round, Instant Win game, Slingo result or sports wager.

Browser storage also does not independently determine promotional qualification, Free Spins allocation, cashback, loyalty status, VIP benefits or tournament scoring.

More information about browser storage, cookie categories, duration and available controls is provided in the Cookies Policy .

Changes to this Privacy Policy

This Privacy Policy can be updated when Slotwolf Casino online functionality, information practices, account features, payment processes or security procedures change.

Updates can also be appropriate when promotional mechanics, loyalty functionality, VIP benefits, tournament systems, sports features, payment options or browser technologies change the way relevant information is handled.

The month and year displayed at the top of this page identify the version currently presented to visitors.

Visitors in Canada can review this page periodically to understand the current approach to personal information, privacy controls, account data and website-related information.